Terms and conditions

Terms and Conditions

Welcome to Greenies!

These terms and conditions outline the rules and regulations for the use of Greenies LTD.'s Website, located at www.greenies.care.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Greenies if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing Greenies, you agreed to use cookies in agreement with the Greenies LTD.'s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Greenies LTD. and/or its licensors own the intellectual property rights for all material on Greenies. All intellectual property rights are reserved. You may access this from Greenies for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Template.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Greenies LTD. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Greenies LTD.,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Greenies LTD. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Greenies LTD. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant Greenies LTD. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Greenies LTD.; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Greenies LTD.. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

No use of Greenies LTD.'s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


1 GREENIES is only a consignment platform, we will not pay any legal responsibility for any consignment. We take resalable high quality fashion and accessories, criteria please refer to ITEMS WE TAKE.

本公司作為一個寄賣平台,我們不會對任何的寄賣品付上任何法律責任 本平台只接受具重售價值的服裝及飾物,具體準則請參考時裝類別。

2 GREENIES has the right to set selling price based on the purchasing power of customers, the style, quality and condition, completeness and past sales experience. Consignor cannot object to the selling price set.


3 If the consigned item cannot be sold within 6 months, the ownership of the product will automatically be passed to GREENIES, and Consignors cannot get back that particular item. GREENIES has the right to donate them to other projects or to community recyclers for charity purpose after 6 months. Under the above listed circumstances, no rebate will be available to Consignors. There will be a $5 listing fee for each piece of clothing that was not being sold which will be deduced from the rebate.


4 Sales reports will be issued on or before the 15th of the following month after a 6 month period; details will be listed on the sales report for reference. 30% Cash rebate or 40% store credits rebate will be transferred to the registered account or stored at the system on or before the 28th of the following month of the 6 months period after sales respectively.


5 GREENIES has the right to select and decide whether the fashion item can be consigned with reference to market demand and storage. Staff have the right to deny receiving items that deemed unfit. Upon receiving the clothing, consignors cannot get back the items under any circumstances.


6 GREENIES provides a platform for recycling fashion, but does not assess or promise the genuineness of the items sold. GREENIES and our staff will not take any legal responsibility for the accuracy of the information, the applicability, quality and reliability of the items. If consignors use this platform, consignors agree not to claim any financial loss or litigation on personal harm. If the consignor provides any goods with forged trademarks or false trade descriptions, whether intentional or not or this receipt is not signed, which  causes any loss or even personal injury lawsuit or claim to GREENIES LTD., the consignor must compensate the company for all losses.

本二手店提供平台循環再用時裝,不會對售賣物品之真偽加以審核或作出任何承諾或保證;GREENIES及其員工不會對售賣物品的資料準確性,對其特定用途之適用性、品質及可靠性質上承擔任何法律責任。寄賣者使用GREENIES平台,即表示寄賣者承允不會向GREENIES及其員工作出任何有關財物損失,甚至人身傷害的訴訟或索償。若寄賣者提供任何偽造商標或附有虛假商品說明商品,不論有意或無意,即使未在本收條中簽署,而使GREENIES LTD.造成任何損失,甚至人身傷害的訴訟或索償,寄賣者須向本公司賠償一切的損失。

7 GREENIES is not liable for any loss of item during the consignment period due to robbery and damage (including artificial and natural disaster) etc.


8 GREENIES is not responsible for the loss of non-consigned items (including personal items like money, personal identity card, jewellery etc.) left in the consigned items. Consignors should check carefully before consignment to avoid any loss.

如寄賣時因遺留物品 (包括金錢、證件、珠寶等私人物品) 而導致損失,GREENIES概不負責,寄賣者應在寄賣前仔細檢查以免損失。

9 To enjoy the free pick up service, a reservation has to be made 12 hours beforehand via picktime.com/APPOINTMENT. GREENIES's free pick up service is limited to the availability of the booking system and residential area within 10 minutes walking distance to the closest MTR station. 

免費上門寄賣取件服務需於picktime.com/APPOINTMENT於12小時前進行預訂, 免費上門寄賣取件服務僅限於picktime預訂系統上的空檔及任何一個港鐵站步行10分鐘步行路程範圍以內的住宅區。若你身處的地方超出以上範圍, GREENIES有權拒絕預訂,或可在我們的實體店提交你們的寄賣物品。

10 GREENIES's Pick Up Rating System is rated based on the items being screened and collected. The ratings will be updated after each consignment or donation pickup. Consignors with a rating below 3 will be required to submit photos of the items before pick up, GREENIES has the right to reject the booking if the image or item quality is not up to standard. Consignors with a rating below 3 for over 5 times or 2 times consecutively will only be allowed to submit their items at our physical store until their ratings are above 3 (except consignors with a rating below 3 for over 5 times and will be blacklisted from our pick up service ) 

GREENIES 的上門寄賣取件服務評級系統是根據被篩選和收集的物品數量進行評級的。評級將在每次寄售或捐贈後更新。評分為3分以下的寄賣者需在上門前提交照片,如圖片或寄賣物品質量不達標,GREENIES有權拒絕預訂。每次寄售後連續2次評分低於3分或累積超過5次評分低於3分的寄賣者,只可在我們的實體店提交寄賣物品,直到評分高於3分(超過5次評分低於3分的寄賣者除外,並將被列入上門寄賣服務黑名單)。

11 In case of any dispute, GREENIES reserves the right of final decision on all related matters.


(updated on 1/5/2023)

Data Privacy Statement and Purpose of Personal Data Collection

At Greenies, we are committed to protecting your personal data and strictly adhere to the provisions of the Personal Data (Privacy) Ordinance. We will only use the personal data collected from you for the purposes for which it was intended at the time of collection, and we will ensure that your personal data is kept secure and confidential. We will only use your personal data for communication, service promotion, and feedback collection related to our programs. We will not share your personal data with any third party without your prior consent. By providing us with your personal data, you agree to the purpose of the data collection and processing as stated in this statement. The information you provide is voluntary, but if you do not provide sufficient personal data or information, we may not be able to process your application. You have the right to access and correct the personal data we hold about you. If you have any questions or concerns about our data privacy policy, please contact us.

Declaration: By submitting your application, you agree to the purpose of the data collection and processing as stated in this statement. You also confirm that you have obtained the consent of any other individuals mentioned in your application form regarding the use of their personal data.




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